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911 Center

911 Center

When to call 911

Call 9-1-1 to report a fire, medical , or Police emergency

What information is needed

The Dispatcher will ask you for the following information.

  • The location of the emergency, I.E. Road name, municipality, and landmarks.
  • The phone number that you are calling from.
  • Your name.
  • What is the emergency, exactly what happened.

After This the dispatcher will ask you a series of questions to determine the appropriate response

What Happens Next

The dispatcher will either release the call or mute the line while they dispatch the call. If they keep you on the line, the dispatcher will come back on the line and give you a series of instructions of what to do.

In immediate life threatening emergencies the dispatcher will give instructions to the caller to assist the patient I.E. CPR, Control Bleeding, or Child Birth.

What to do if you dial 911 accidentally

Please do not hang up the phone.

The dispatcher will come on the line and verify your location, the number you are calling from, your name and name the phone is in, and that there is no emergency.

To report a Controlled Burn or Non Emergency Inquiry call: (570) 465-9111.

Contact Information

911 Department
Public Safety Building
210 Public Way Suite 3
New Milford, PA 18834


911 Center Non-Emergency #    (570) 465-9111

Director of Public Safety  (570) 278-5901

911 Coordinator  (570) 278-5903

911 Operations Manager   (570) 278-5902

911 Addressing   (570) 278-2918
                              (570) 278-4600 Ext 3041

Fax Number   (570) 465-9115

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